What happens when 14 nonprofit experts come together to share tried-and-true donor retention strategies, tips and ideas?
You end up with an extremely useful resource for any nonprofit professional looking to improve donor retention rates. And we all know that improving retention rates is crucial to long term success, so much so that it might possibly be the single most important fundraising metric of them all.
In our second installment of npEXPERTS - “Show the Love: “Thoughtful Engagement to Retain Donors“ - you’ll find 28-pages of thoughtful advice written collaboratively by a cross-section of nonprofit fundraising experts. There’s no doubt in my mind that you’ll improve your fundraising efforts and boost retention rates if you take the advice each of these professionals are sharing.
Here’s a look at what you’ll find in this free eBook:
Chapter 1: The Case for Donor Retention
By Roger M. Craver: Raising hell, raising funds, and building a better world. On The Agitator
Chapter 2: Beat the Statistics by Falling in Love with Your Donors
By Pamela Grow: No BS nonprofit fundraising. Author: 5 Days to Foundation Grants & Simple Development Systems. Philosopher & baker of pies. On Twitter
Chapter 3: The Perfect Donor Retention Plan Starts with a Calendar
By Mazarine Treyz: Author of three highly praised nonprofit books. Over $1M raised for small, national and int’l nonprofits via grants, events, appeals and more. On Twitter
Chapter 4: How to Bring Your New Donors Onboard, the Right Way
By Lisa Sargent: Fundraising copywriter … donor communications specialist… publisher of Loyalty Letter e-news … die-hard defender of direct mail. On Twitter
Chapter 5: Donor Retention is All about the Stories You Tell
By Vanessa Chase: Fundraising & Communications Strategiest, Storytelling Enthusiast and Philanthropy Advocate. On Twitter
Chapter 6: Five Steps to Newsletters that Keep Your Donors Close
By Nancy Schwartz: Nonprofit marketeer and communications pro — consultant, blogger and speaker. On Twitter
Chapter 7: Why Perfect Thank Yous Will Make or Break You
By Claire Axelrad: Lifelong learner, listener, lecturer, lover, e’lucidator of all things philanthropic, passion-forward and people-centric. Fundraiser. Marketer. Innovator. On Twitter
Chapter 8: Write On – Why Handwritten Notes Matter
By Shannon Doolittle: Born do-gooder and high-fiving fundraiser. I’m here to help charities take better care of their donors. And to save the handwritten note. One stamp at a time. On Twitter
Chapter 9: Engaging Your Board Members in the Retention Process
By Simone P. Joyaux: ACFRE, consultant for nonprofits and NGOs, specializes in fund development, fundraising, board development and strategic planning. Joyaux Associates
Chapter 10: Using Your Annual Report to Boost Donor Retention
By Marc Koenig: Marc digs telling better stories, creating art and changing people. Digital marketing, nonprofit strategy, & storytelling. I write on @NPHub. On Twitter
Chapter 11: Using Social Media to Improve Donor Retention
By Marc A. Pitman: Author of Ask Without Fear!, husband, dad, int’l fundraising trainer, coach, keynote speaker, capital campaign guy, bowtie guy, GenXer, coffee lover, & brewer. On Twitter
Chapter 12: How Great Branding Keeps Donors Coming Back
By Raheel Gauba: Brand Leader & Creative Director @ Blackbaud. CEO + Creative Lead @ Fia Forever Photography. Charleston, SC + Toronto, ON. On Twitter
Chapter 13: Bring Them in for the Long Haul: Monthly Giving
By Harvey McKinnon: #1 best-selling author, speaker, fundraiser for nonprofits, bsn owner, green, humour fan, dad & Berner owner. On Twitter
Foreward: Show the Love
By Frank Barry: Grateful husband. Triplet Dad! Movie lover & Tech geek. I help non-profits w/ tech., social media, online strategy and fundraising. On Twitter
We'd love to hear your feedback! After you’ve had a chance to download and read the eBook, please come back and let us know what you learned. The npEXPERTS are eager to hear
Frank Barry is the Director of Digital Marketing at Blackbaud and blogger at npNGAGE. He digs helping nonprofits excel at digital marketing, social media and online fundraising. Follow him on Twitter @franswaa and make sure to download npEXPERTS.
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